Strativa.
IT /INFRASTRUCTURE

Strativa.

Your outsourced IT department
Who we are

We run the IT your business needs to work.

Strativa is the IT department for companies that don't have one. Based in Germany, we set up and look after your infrastructure so your team can focus on their actual work. One contract under German law, GDPR by design, and support in German, English and French.

Who we work with
Law firmsMedical practicesArchitects & engineersManufacturingRetailAgencies & consultancies
Microsoft 365Google WorkspaceGDPR
DEHeadquartered in Germany, contracts under German law
1One partner for email, devices, network, security and support
3Support languages: German, English, French
0IT staff you need to hire to get a working IT setup
Services

Everything an IT department would do, without hiring one

Three areas, one partner. Most clients start with the workplace setup and let us take over the rest over time.

01

Set up the workplace

Professional email on your own domain, shared calendars, video meetings and file sharing on Microsoft 365 or Google Workspace, migrated from whatever you use today. Laptops and phones arrive configured and secured, so new starters open the lid and work.

  • Microsoft 365
  • Google Workspace
  • Laptops & phones
  • Onboarding
02

Keep it running and safe

Reliable Wi-Fi in every room, printers that print, remote access for home working, and the basics done properly: automatic backups you can restore from, multi-factor login, device encryption and short phishing training for your team.

  • Wi-Fi & network
  • Backups
  • MFA & encryption
  • Awareness training
03

Support and plan ahead

A German-speaking helpdesk your people can call, email or chat when something stops working, remotely or on site. We also track your licences and hardware age, cancel what you don't use, and review the IT budget with you every quarter.

  • Helpdesk
  • On-site visits
  • Licences
  • IT budget
Why Strativa

Built for companies whose business is not IT

What you can expect from the first call onwards.

Plain language

No jargon, no upselling

We explain what you need and what you don't, in words your office manager understands. You get a short written recommendation, not a sales deck.

German law

One contract with a German GmbH

You sign a single agreement with our German company under German law, with jurisdiction in Germany. Everything we set up belongs to you, including accounts, domains and licences.

GDPR

Data protection built in

Email, files and backups stay in EU data centres. We sign a data processing agreement with you, set up access rights properly and document it, so you have an answer when a client or auditor asks.

DE EN FR

Support in your team's language

Helpdesk and documentation in German as standard, English for international staff, and French for Francophone offices.

Pricing

A fixed price per user per month

Ongoing support is priced per person, with everything included. Projects like a new office or a mail migration get a fixed quote up front. No surprise invoices.

How we work

From first call to a working IT setup in four weeks

A short, predictable start. You see the plan and the price before you commit to anything ongoing.

  1. 1

    IT check Week 1

    We visit, look at your email, devices, network, backups and licences, and write up what works, what is risky and what it would cost to fix. Yours to keep, whatever you decide.

  2. 2

    Fix the basics Week 2–4

    Email and accounts tidied up, devices secured, backups running, Wi-Fi stable. Done outside your busiest hours so nobody loses a working day.

  3. 3

    Run Monthly

    Helpdesk for your team, updates and patches, new starters equipped, leavers offboarded, backups checked. A short monthly report tells you what happened.

  4. 4

    Review Quarterly

    Every quarter we go through licences, hardware age and upcoming needs with you and agree the budget for the next one.

Managed IT Monthly · per user

Helpdesk, device management, updates, backups and security for a fixed price per person. The option most clients choose.

Project Fixed price

A defined piece of work with a quote up front: a move to Microsoft 365 or Google Workspace, a new office network, a hardware refresh.

On-demand support Hourly

No monthly commitment. Call us when something breaks or when you need an extra pair of hands for a day.

IT lead on retainer Monthly

A named consultant who owns your IT planning, vendors and budget, and sits in your management meetings when IT is on the agenda.

FAQ

Questions we hear from companies without an IT department

We are a small company. Do we really need this?

If your team uses email, laptops and Wi-Fi, you already have IT. The question is whether someone looks after it before something breaks. We work with companies from about ten people upwards, and the first IT check tells you honestly whether you need more than a few one-off fixes.

What happens when something breaks?

Your team contacts our helpdesk by phone, email or chat. Most problems are solved remotely the same business day. If hardware fails, we arrange a replacement and come on site when needed. You never have to find a technician yourself.

Can you take over our existing setup?

Yes. We start with what you have, document it, and only change what is risky or costing you money. Moving to a new email provider or replacing hardware is planned with you, never forced.

Microsoft or Google?

Both. We set up and support Microsoft 365 and Google Workspace and recommend one based on how your team actually works and what your clients expect. We are not tied to either vendor.

How do you handle GDPR?

Email, files and backups stay in EU data centres. We sign a data processing agreement with you, set up access rights and offboarding properly and document it, so you have a clear answer when a client or auditor asks.

Who owns our accounts and data?

You do. Domains, licences, accounts and documentation are registered in your company's name from day one. If you ever leave, you keep everything and we hand over the admin access.

Contact

Tell us what isn't working

We reply within one business day and propose a free IT check at your office. No sales deck, a consultant who will actually look after your setup.

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Germany

Headquarters · helpdesk, on-site visits and contracts

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